Issue 372232: Event Support: 03/02/2016: 1630 - 1830: Hillel Holocaust Survivor Lecture: Clough 152: clients need one

wireless lapel microphone and one wireless microphone: working with the Director of Georgia Tech Hillel & Georgia

State Hillel, the client’s presenter emailed me to let me know that they’re still working on their presentation, and will

email me the final version tomorrow morning.

Issue 378623: Wireless Microphone Request: Arch (East) 123: the client had an expert panel visiting her class

and asked for one or two wireless microphones for the class session: I gave her the names of Architecture IT

staff and cc’ed them on my reply so that they could respond, which they apparently did, since the client emailed

from the ticket to thank AVS. I replied to say that I was glad that she received the assistance that she requested, and

to let her know that I was going to close the ticket, but to please open a new one should she again need assistance with

classroom technology in an AVS-supported classroom.

Issue 381077: Event Support: 03/14/2015: 1900 - : per client, they need wireless microphones and audio equipment for a

debate: Atheism or Christianity: Which Makes More Sense?: I emailed the debate moderator and cc’ed the student to

explain that Van Leer W200 supports up to four wireless microphones but doesn't have the infrastructure needed to

support wired microphones or a mixer. The student ignored my reply enumerating the room’s capabilities, so I replied to

tell him that AVS can provide up to four wireless microphones, either lapel and hand-held. For his recording, mixing and

wired microphone needs, I suggested that he contact either PSAV, at 404-352-1418, or Showtime Atlanta, at 678-951-

0044.

I apologize for letting this blog go fallow, since it's gotten so many pageviews.

I keep a daily activity report for the Audio Visual Services Team at the Georgia Institute of Technology, where we maintain over 400 audio-visual enabled classrooms, conference rooms and other collaborative spaces.

I will publish my Daily Report from this day forward, and ask for management's buy-in after today's post.

To wit:

Some students and I assisted the AVS Technical Team Lead in hanging two new screens in KACB 2443.

Issue 194386: Event Support: 8/10 - 13/2014: 0800 - 1700: Clough 152: Microelectronics Research Ctr.
 I emailed the client to let her know the error that Footprints was returning when she tried to annotate the ticket (it looked like her signature was too large, probably due to a graphic she'd put in it). I then thanked her for confirming her acceptance of the microphone set up that I proposed, and explained that one or more of the AVS Team will meet her in Clough 152 the morning of the 10th to assist her as needed to ensure her event kicks off successfully.

Issue 194767: RMA: Panasonic: Sanyo XTC50: The unit was picked up from OIT RM last week and a student and I placed it into 130F as a good spare yesterday. I moved it in Remedy to its current location and assigned it to one of the AVS Technical Team Leads.

Issue 197023: Wireless Microphone Request: Clough 152: the client agreed to meet in the lobby of the CRC, so I sent Kurt to meet him, as I was helping the AVS Technical Team Lead hang screens in KACB 2443.

Issue 197404: OTHER: client is asking about room's technology due to our website listing room's status as "future development": Skiles 171: I emailed the client to tell her that I'll discuss this issue with the AVS Technical Leads and let her know what I find out.

Issue ######:

I reviewed some documents for the AVS Team Manager and the Application Support Lead.

Ongoing:

Ping all of the clients who have mics out on permanent loan so that I can note the mics' OIT#'s, so as to have a better accounting of their location.

Clients pinged: MSE Admin in MSE 2201; still to be pinged: Skiles Admins; D.M.Smith Admin; Whitaker Admin; Howey Professor;

Documentation placeholder: At (confrere's) request, I updated file (filename).pdf to T-Square, into ATS Documents\Procedures\(subfolder), then annotated the Classroom Support Documentation Change-Log accordingly.